Join forces and share resources with a successful shared service partnership
There is a wealth of knowledge within the marketplace indicating that shared services can make a very real and positive difference to how local government services are delivered. As the leading provider to revenues and benefits shared services within the UK, Capita is perfectly placed to help local government organisations experience the benefits that carefully planned shared service partnerships can bring. By sharing certain back-office systems with other local and district authorities, your organisation could be set to enjoy not only lower costs and use of resources, but the ability to provide your citizens with improved service delivery, more communication channel options, and better, faster customer service.
All local authorities are facing the dilemma of how to change to deliver better services while spending less money – and fast. Doing nothing is not an option. But sharing services certainly is.
Capita is the leading provider to revenues and benefits shared services within the UK. We are helping local authorities up and down the country join forces and share resources to transform their service delivery while saving money. With the right partner by your side, sharing services with other local authorities can become a successful reality.
We recognise that the notion of sharing technology and costs with outside organisations can appear complex at best, and fraught with risk at worst. But the reality is that sharing services can make organisations more, rather than less, robust by giving them more financial security as well the benefit of sharing good practice and expertise with like-minded entities.
We offer some options to help smooth the discovery process:
Built upon the mantra of ‘doing more with less’, sharing payment services offers a range of benefits and economies of scale only achievable through joining together and sharing software and technology with like-minded organisations.
“Our revenues and benefits partnership proves that it is possible to do things at a lower cost while improving performance, with in excess of £1m worth of savings achieved so far. The strength of our partnership with Capita has undoubtedly contributed to our success.”
Stuart Dawson, revenues and benefits manager, Revenues and Benefits Partnership, South Dorset
Download Capita's white paper Shared services: A Means to An End - The Contribution of Shared Services to 'Place Shaping' and 'Community Well Being'
A technical focused share services white paper
Download the white paper: What Every CEO Needs to Know About Shared Services