Corporate self-service is the future. It makes sense and it saves money.
At Capita we already know that your investment in it will pay for itself over and over again. That’s why we’re offering a range of payment options, so how you cover your investment fits with your authority’s specific circumstances.
Corporate self-service is the future: it makes sense and it saves money
At Capita, we already know your investment in it will pay for itself over and over again. That’s why we’re offering a range of payment options, so how you cover your investment fits with your authority’s specific circumstances.
Payment upon delivery
This is the traditional model of paying for the solution with an upfront capital investment cost covering consultancy days and software licences with an associated ongoing annual maintenance cost. This solution tends to be suitable for authorities who prefer to purchase through a traditional software model.
Save now, pay later
We believe in our solution so strongly that we offer an outcomes pricing model for you. We will put the solution in for nothing. As you start to realise savings from shifting enquiries and transactions online, these savings will be shared between the council and Capita according to a pre-agreed set of milestones and measurable outcomes.
In this payment model we bundle up the consultancy, software licences, maintenance and support costs into an annual subscription model. The benefit to your authority is no large up-front cost, just an annual maintenance related to the scale of the solution we have deployed. An added benefit of this solution is as part of the subscription costs we bundle in free of charge ongoing support for the integration, ensuring that you get your services back up and running fast if anything goes wrong.
Pay as you go
This model gives you the flexibility of a one off capital cost covering software licences and professional services. It provides benefit in the form of a reduced, ongoing annual maintenance cost plus a small per transaction fee you pay only when your citizens engage successfully with you online.
Contact our self-service team on 08701 631800 to discuss in more detail the most suitable payment option for you.