Advantage Mobile, our scalable mobile working solution, empowers social housing officers to accomplish more tasks more quickly, and more cost-effectively, than ever before.
Advantage Mobile, our intelligent, scalable mobile working solution, gives social housing organisations the power to provide much better services for much less money. It comprises a series of modules primed to help you benefit from tangible organisation-wide efficiencies across your key areas of responsibility. Armed with secure, mobile access to all the data and processes they need, your officers are able to complete a multitude of tasks while out on-site – simultaneously boosting productivity and improving customer satisfaction.
Advantage Mobile for social housing, powered by TotalMobile, delivers a truly organisation-wide mobile social housing solution. Your housing officers will be able to securely and easily access and action everything they need to do their jobs from their mobile device while out on-site – from inspections to repairs, managing rent arrears and much more. With tasks actioned, updated, generated and logged much more efficiently, your organisation will be empowered to deliver significantly better services to your customers while enjoying lower outgoings.
Our mobile working solution uses the concept of an 'active middle office' - an intelligent and robust software layer which provides a secure 2-way flow of data between the mobile device and back office staff and systems. If mobile connection is lost, the systems automatically update accordingly as soon as a connection is restored.
Advantage Mobile offers social housing organisations outstandingly broad functionality, which can be phased in to suit your needs and your budgets. It includes modules tailored specifically to mobilise and transform the way you manage tasks in the following key areas:
Case study: Supporting a community on their doorstep
Case study: Transforming repairs services in Kensington and Chelsea
Mobile working modules for people and customers (PDF)
Mobile working modules for property and assets (PDF)
Crown Commercial Service: G-Cloud 8