Capita Support is designed to help housing providers improve assessments, matching, referral and placement for accommodation-based and floating support services. The online solution from Capita Housing can be accessed from any location at any time, day or night.
Intended for commissioning bodies, providers and agencies, this innovative software solution provides fully managed and matched clients’ needs assessments with providers, services and vacancies. Capita Support is currently the only system on the market that allows matching of clients and providers.
Capita Support is quick to implement, including data migration, and does not require local IT support. It is flexible enough to support both modest and complex organisations, integrating with your existing housing and customer relationship managements systems.
We can help you support vulnerable citizens wherever they live, throughout every stage of the process.
Bespoke software created to support you
You can configure Capita Support for gateway services, homelessness prevention, support service delivery and regional or national outcomes generation, and much, much more. By implementing Capita Support users can manage your organisation’s own details, services and vacancies, including matching criteria. You will have your own secure login details and a separate home page, as well as access to the management reporting suite. All these features improve information flow, create efficiencies and save resources, leading to:
- Better help for homeless people and those at risk of homelessness
- Better management of service funds, as clients will be accommodated to best fit their needs
- Vacancies filled more quickly and efficiently
- Increased customer services
- Improved customer satisfaction.