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Why shared services?

Because shared services makes sense

Shared services centre: Image of tandem bike. Shared services is not a government initiative. It’s simply a term that describes a collaborative way of working; a fresh approach to solving a problem.

In the current circumstances one thing is crystal clear: from now on local authorities need to do more with less.

Job cuts are already beginning to bite, meaning less staff are on hand to get the job done and done well. That’s why shared services are increasingly being seen as a way to mitigate that risk and help secure a robust future in an uncertain world. No wonder everyone’s talking about it.

“Few if any commentators argue that public sector organisations can simply manage through this significant adjustment of resourcing, continuing to provide the same level and volume of service at a markedly reduced cost. Most argue that a radical response of some sort is required.” 
Chartered Institute of Public Finance & Accountancy

“Our revenues and benefits partnership proves that it is possible to do things at a lower cost while improving performance, with in excess of £1m worth of savings achieved so far. The strength of our partnership with Capita has undoubtedly contributed to our success.”
Stuart Dawson, revenues and benefits manager, Revenues and Benefits Partnership, south Dorset

While local government is increasingly adopting a shared services approach, many other
organisations have been at it for some time: The Ministry of Justice, the NHS and the Department for Work and Pensions to name just a few. And why? Because whichever way you look at it, shared services makes good business sense.

You can download our comprehensive shared services brochures in PDF format from our shared services resources page. If you'd like to be kept in-the-know about all things shared services-related, you can sign up to receive our news updates by contacting us.

To discuss how we can help you, call us now on 08701 631800 or email sharedservices@capita.co.uk

Shared services centre: Contact shared services to keep up-to-date and sign up for free consultancy

Contact us

Capita
Manvers House
Manvers Street
Trowbridge
BA14 8YX

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