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Revenues and benefits training

Making the most of your applications

We can provide specialist training on all aspects of revenues and benefits as well as specifically focussing on all areas of the Capita Revenues and Benefits suite. All our Business Consultants have previously worked in local government roles; they will have a deep understanding of the particular challenges and requirements of this sector.

We believe that relevant, quality training is key to getting the greatest operational efficiencies and value from our services and solutions. This is why Capita Software Services Business Consultants are the only approved training providers for our software solutions.

Select a subject below for more details about our training and consultancy services.

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  • Revenues and benefits training

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    We provide different levels of training, from general introductions to the Capita Revenues and Benefits suite to courses focussing on specific modules, including Council Tax, Business Rates and payment/overpayment. We also offer instruction on wider topics such as superuser training, SQL/UNIX and business process re-engineering. Our experienced trainers have provided successful courses at over 130 sites.

  • Revenues and benefits consultancy

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    Our consultants offer a diverse and flexible range of consultancy services, including balancing and reconciliation across all our revenues and benefits applications, the completion of government returns and carrying out health checks. Their aim is to help you become more effective, efficient and productive by ensuring you understand your working processes and make the best use of our software solutions.

  • Seminars

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    We hold annual regional seminars on end of year processes. Our aim for these events is to ensure our customers make best use of our solutions to produce their annual council tax and business rates demands and benefit notifications. We also deliver regional subsidy seminars, detailing how to produce your annual subsidy returns using our solutions.