It is clear for all to see that there has been a huge growth in payments by credit and debit card, and the potential for security issues surrounding card payments has been well publicised. In line with this growth and concern, there is an increasing emphasis placed on the security of cardholder data. The consumer wants to be assured that their card details are kept safe and the organisation receiving would like to keep their data and payments protected.
Capita Payment Management provides a range of products to support card payments through a variety of convenient payment channels. All of our products use the highly secure and established Secure Bureau Service for validation, authorisation and forwarding of card details to the bank for settlement. Our solution incorporates the latest measures to help combat card fraud, including:
- Card Security Code (CSC) validation when receiving payments through contact centre, internet and automated telephone systems
- Card password validation (Verified by Visa and MasterCard SecureCode – collectively termed 3D Secure) for payments made via the internet.
Remove the risk
Major card schemes, such as Visa and MasterCard, are strong advocates of secure managed services over site-based hardware and software. There is clear requirement for those taking payments to comply fully with Payment Card Industry Data Security Standard (PCI DSS). Using our payment channels and services, Capita’s customers find the majority of the responsibility for compliance with this standard passes to Capita, removing the risk and worry.
Managed by a dedicated team, the secure solution is used by over 170 organisations who each month process around 1.5 million payments with a total value of more than £110 million.