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Library management systems delivering back office efficiencies

In today’s climate of public sector spending cuts, libraries are under increasing pressure to cut spending while maintaining effective frontline services. Regardless of your core library management system (LMS) supplier, Capita offers a variety of cost saving solutions to help libraries achieve back office efficiencies and improve the end user experience. Capita’s software can revolutionise the way you work, producing highly efficient systems integrations and supplier-to-customer workflows.

Integrating your LMS with other organisational systems allows you and your staff to focus on core activities saving you time, money and resources while enhancing your library’s reputation. Capita’s many successful integrations include linking the LMS to finance systems, student and citizen portals, online payment systems and CRM databases. The technical architecture on which our software is built allows for further integrations across/throughout your organisation.

Capita’s software for streamlining procurement is also designed to save libraries time and money by automating back office processes. The service is unique, fully auditable and removes all of the complexity surrounding standards, seamlessly integrating with your existing LMS workflows. Our experienced consultancy team will guide you through the entire implementation process tailoring the system specifically to your needs.

Benefits of back office efficiencies:

  • Time and money saving
  • Reliable data through reduction of rekeying
  • Improved end-user experience

See below for a full list of all our software solutions for streamlining your back office workflows:

Contact us to find out more about Capita's libraries

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Capita Software
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  • Keystone - integrating your library with your whole institution

    details

    Integrating your LMS with other data and systems at public and academic libraries. Keystone integration combines our market-leading integration technology with bespoke consultancy to link disparate data and systems. View the Keystone site.
  • Workflow - streamlining library processes

    details

    Workflow provides a range of modules that automate specific business processes within your library, using
    web services to integrate library processes with the LMS. View the Workflow site.
  • Gateway - streamlining procurement through EDI

    details

    Capita’s electronic supply chain solution for public and academic libraries. Gateway EDI streamlines
    acquisitions process, improve efficiencies, ROI, stock & order turnaround, and data accuracy in library management system. View the Gateway site.
  • Bridge - connecting your library to RFID devices

    details

    Bridge delivers self-service transactions to academic and public libraries. Communications flow seamlessly between LMS and self-service machines. Streamlines back office activities, delivering staff efficiency and cost savings benefits. View the Bridge site.
  • Connect - seamlessly integrating with Additions partner products and your LMS

    details

    Connect ensures perfect integration with partner products. Connect allows Capita’s libraries management system to seamlessly integrate and interface correctly with a variety of other leading companies’ best-of-breed, library-related systems. View the Connect site.
  • Process Review - optimising library systems and transforming working practices

    details

    Process Review helps libraries become more efficient and effective. In a time when both public and academic libraries are under pressure to deliver more with less, Capita improves end-to-end efficiency and effectiveness. View the Process Review site.