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Connect: Putting your citizens online, not in line

Connect: Putting your citizens online, not in a line

Authority-wide self service paves the way to a much better future; a future where you can provide your citizens with a greater choice in how they access your services, and savings in time, money and effort for your authority in delivering front-line services.

But finding the right partner to help make it a reality can be tricky, as it often entails much more than simply implementing new software. With Capita, you are able to choose from a broad range of complementary business and technology solutions to suit your specific needs.

Read more below about how Connect, Capita’s truly authority-wide self service solution, can transform your local authority’s front-line services and its relationship with your citizens:

Capita's Connect - Click here to visit our self serve savings calculator

  • Your complete service partner

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    When considering the implementation of authority-wide self-serve solutions it’s essential to realise that every local authority is unique. With Capita by your side you can choose from a range of complementary business and IT services, ensuring your solution fits perfectly with the needs of your organisation.

    Read more about how Capita can be your complete service partner

  • Online is here to stay

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    The internet makes things easy, fast, convenient – and usually cheaper too. With greater adoption of mobile technology and social media. and with the government committed to a digital future, it’s never been more important that your local authority provides your citizens with a self serve option for as many of your services as you can.

    Read more about how online is the way forward

  • Key benefits of authority-wide self-service

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    Providing your citizens with a greater choice in how they access your authority’s services is just one of the tangible benefits of achieving authority-wide self-serve.

    Read more about the benefits Connect brings to your local authority and your citizens

  • A ready-made marketing toolkit

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    As soon as you’ve signed up for Connect we’ll give you access to our online template library where you can download a range of tools that together make up a multi-channel communications toolkit.

    See what's included in the ready-made marketing toolkit

  • Flexible pricing options

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    We already know that your investment in Connect will pay for itself over and over again. That’s why we’re offering a flexible range of payment options, so how you cover your investment fits with your authority’s specific circumstances.

    Discover more about our flexible range of payment options