Capita Housing is the market-leading housing management software designed to promote and support best practice. It is ideal for all types of social landlords, from strategic housing authorities to national housing associations.
Our housing team are social housing specialists with insight into trends in the housing arena. They are committed to ensuring smooth implementation, easy upgrading, stability and continuous improvement.
In this difficult economic climate, social housing providers are under even greater pressure to make savings through efficiencies and reducing resources. The Capita Housing solution can assist your organisation by automating processes, reducing administrative workload and ensuring customers are dealt with efficiently and consistently.
Tenants are being brought to the fore of social housing: part of Capita Housing’s focus is collaborative working between organisations and closer engagement with tenants and leaseholders. Your staff will be supported in reaching out to the local community and working flexibly and effectively.
A specialist housing solution for housing specialists
Working in close partnerships with our customers has given us a great understanding of your key drivers. With this in-depth knowledge of your sector, the Capita Housing solution is a system designed to manage all aspects of social housing. It can increase efficiency, improve customer service, give easier access to information and allow flexible service delivery. Our applications can help you:
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Improve customer service with fully integrated front office service delivery systems
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Work in the community with our suite of customer and mobile solutions
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Reduce administrative workload by automating processes
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Improve data accuracy by automating information flow