For over 25 years, Capita has been the leading provider of software solutions across local government
Local government is where we put down our roots, working with 98% of local authorities across the UK from Aberdeen City Council to Cornwall County Council. Over the last three decades we have evolved with the sector – forging strong, long-standing relationships with many local authorities by continually collaborating with them to meet the challenges they face.
Smarter, faster ways to administer revenues and benefits whilst reducing error, maximising collection and improving your service to your citizens.
With 25 years’ experience, we know the challenges you face, and we can offer you a suite of tried and tested solutions proven to address them. At the heart of our solutions lie three key things: transformed ways of capturing and managing data, powerful integration across all platforms and systems, and engaging self-service pathways for your customers.
A set of integrated digital solutions powering customer satisfaction and streamlined operations
Already in use by over 140 organisations across the private, housing, education and government sectors, Advantage Digital strengthens customer relationships and loyalty while streamlining back-office processes and reducing operational costs. It comprises a set of powerful tools with flexibility at their heart, giving you the freedom to pick and mix the right ones for your needs.
Fully-integrated self-service payment options across multiple channels to best suit your customers.
Powerful document management solutions helping boost security and productivity in local government.
Transforming the way local government captures, tracks, analyses and actions its data. Digitised information is integrated into back office systems and workflow so that time-consuming tasks can be automated and attractive self-serve options encourage customers to digitise and submit their own documents.