Partnering with healthcare organisations to support their work and cut their costs
Capita has enormous experience of helping a wide range of organisations deliver better healthcare – from the NHS to a wide range of SMEs and voluntary bodies in the sector. Over the last 12 months alone the Capita group as a whole has worked with over 80% of NHS organisations. We form close partnerships with our customers, bringing new innovations, technologies and service models to the sector to help find ways in which to improve services while reducing costs.
A set of integrated digital solutions powering customer satisfaction and streamlined operations
Already in use by over 140 organisations across the private, housing, education and government sectors, Advantage Digital strengthens customer relationships and loyalty while streamlining back-office processes and reducing operational costs. It comprises a set of powerful tools with flexibility at their heart, giving you the freedom to pick and mix the right ones for your needs.
Mobile working as it should be
Delivering organisation-wide benefits, Advantage Mobile delivers measurable ROI and can be phased in to suit you. It provides a smooth and secure flow of information between mobile devices and the back office, which means workers are empowered to be even more productive out in the field than back at base.
Fully-integrated self-service payment options across multiple channels to best suit your customers.
Easy-to-use business solutions that provide compliance whilst saving you time and money
Paving the way to a paper-less environment in which information flows seamlessly through your organisation from start to finish. With repetitive tasks automated wherever possible, and instant access to data, your staff are empowered to achieve more and provide a better service for your customers.
Matching your intelligence, people and services people you serve with the services you offer more effectively than ever before
Advantage Impact is an adaptable, robust and fully hosted solution that can be deployed as a single solution, gateway or multi-agency system. It can help any organisation with a sizeable case management function deliver better outcomes by matching the people it serves with the services it offers, more intelligently and efficiently than ever before.