Academy Technical Services

Capita’s vision is an end-to-end management solution in which systems and processes are designed to utilise and deliver accurate and up-to-date information exactly where and when it is needed. We see a world where your citizens, staff and management are able to access and provide relevant information 24x7x365, simply and intuitively, in a safe and secure environment.

Capita delivers exceptional results within the Academy

  • Dedicated Technical Services team
  • Technical Consultants certified across a variety of platforms
  • Large Remote Support team dedicated to the Capita applications
  • Technical solutions tailored specifically to the Capita product suite

The art of deployment

With the rapid advance in technology, the methods in which organisations employ software applications and administer their systems are constantly changing. Combined with remote working and 24x7 access, the effective adoption and application of software is now crucial to overall service delivery.

When developing or upgrading a technical solution, the integration with the existing infrastructure and processes must be considered. This is not only in terms of functionality but also in maximising access time, ease of delivery and minimal system maintenance.

The introduction of new technologies within the public sector, in particular with the drive towards modernising government, has resulted in the re-evaluation of existing software and systems. For local authorities, achieving e-government targets is a challenge itself, without the added concern of system security, web management, training and support.


What can Academy Technical Services do for you?

Academy Technical Services is built around a team of highly dedicated IT professionals from a variety of technical backgrounds. With a broad range of skills and expertise, Academy Technical Services offers an exceptional level of service and support, enabling customers to focus on core business operations.


Commitment to future technologies

Capita Software Services recognises that the management of information is not an effortless task although the challenge is to make it appear so. Pressures from businesses, governments and citizens all contribute to the ‘techno feast’ of products which lay claim to providing a joined-up solution, bringing services to the customer while still increasing profitability.

It is important that we remain at the forefront of technology and have a sound technical base to embrace the next new wave of technical concepts and products.