AXIS Payment Management

The Changing Face of Payment Collection and Income Management

Once considered as simply the collection and receipting of cash over the counter, payment collection and income management is now a much broader discipline. The need to offer choice and accessibility of differing payment methods has seen the internet, telephony and mobile computing become the technologies of choice for the collection of revenue. Capita Software Services understands that organisations now need to offer a wider range of payment services whilst ensuring that payments processed are posted to other back-office systems in an accurate and timely manner.

The current eGovernment agenda is also putting pressure onto local authorities to modernise their payment facilities. The ODPM Priority Services and Transformation Outcomes, specifically R10, R11, G10 and G11, directly indicate areas where forms of electronic payment should be used to add efficiency and effectiveness to services.

In order to achieve this, Capita Software Services has developed the AXIS product portfolio. AXIS consists of a suite of feature rich payment applications revolving around a highly parameterised core income management system. This cohesive yet modular approach provides a flexible and scaleable solution that allows you to choose the most appropriate payment modules to best fit your revenues collection strategy.

Payment Management

Anytime, anywhere, anyone is the concept behind the AXIS product portfolio. From the traditional cash office to web enabled systems, AXIS can help you collect revenue 24 hours a day, 7 days a week, 365 days a year. (Subject to any essential maintenance generally scheduled out of normal office hours)

Whether your customers wish to make payment in person or via a variety of automated channels, the AXIS portfolio can make this possible.

Managed Services

To help respond to the demands for increased integration and eEnabled presence, Capita Software Services has developed a suite of fully managed services including AXIS Internet Payments, AXIS Touch Tone, AXIS Speech Recognition and AXIS SMSPlus. These modules provide better and faster access to information and more flexible services on a 24 x 7 basis.

A complete service

The key to a successful implementation is professional and dedicated staff who understand the needs of the customer. The following services are available before, during and after the implementation of an AXIS module.
  • Integration to financial systems
  • Project management – to Prince2 standards
  • Process re-engineering consultancy
  • Customer training
  • System utilisation reviews
  • Software installation and technical support
  • Business consultancy services
  • Hardware maintenance

Investment protection

The AXIS payment management solution has been designed to provide a scaleable, modular approach to payment collection and income management. As government policy, technology and customer requirements develop, so too will the AXIS product suite. For our customers, AXIS is a solution that offers investment protection in an ever-changing environment.

What can AXIS do for you?

  • Automated reconciliation minimises manual processing thus saving time and increasing efficiency
  • Comprehensive set of management reports can be produced allowing effective management analysis
  • Quick and easy changes to the system can be carried out internally thus reducing costs to your organisation
  • Lower cost of ownership
  • Real time access to information for enquiry purposes