Academy Housing Products

The housing sector is constantly facing increasing challenges. Sustaining business and maintaining service delivery while controlling costs continue to place added demands on housing organisations. In such a competitive environment, it is imperative that organisations remain informed about customers so they are equipped to manage the communities where they reside.

Academy Housing is the complete business solution from Capita Software Services for housing management organisations, providing all the software required for managing properties throughout their life cycle. The application is legislative compliant, functionality rich and practitioner driven, focusing on delivering tangible benefits to both our users and their customers.

Building on the substantial knowledge and expertise of the housing team, many of whom are ex-practitioners, Academy Housing delivers a proven and future proof platform suitable for any hardware. Capita Software Services is committed to ensuring that customers obtain Key Performance Indicator scores and maximise their rating under Best Value.

What can Academy Housing do for you?

  • Reduces manual workload by reducing waiting lists and allocations and registering repairs automatically
  • Removes duplication of office procedures with common housing registers
  • Increases administrative efficiency by decreasing user time and effort
  • Delivers quality customer service
  • Reduces mistakes and inconsistencies by providing a core database holding core information
  • Moves towards a 'virtual' staff base including mobile and home users