For over 16 years Capita LGS has been working with local authorities of all sizes, throughout the UK, to help them develop solutions to practical problems associated with day-to-day service delivery in local government. As the UK’s biggest outsourcing provider to local authorities, we have extensive expertise in providing training, policy and consultancy services for councils wishing to streamline their processes, save costs and improve performance whilst also investing in their staff.
Our training, policy and consultancy service offering includes:
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Revenues, benefits and customer services training
We offer a suite of over 50 tailored training courses covering revenues, benefits and customer services that have been specifically designed to help council staff manage increased workloads in the most efficient manner.
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Systems consultancy
Through our systems consultancy offering we combine our extensive theoretical systems knowledge with our practical hands-on experience, to provide unrivalled technical support for core revenues and benefits systems.
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Policy and consultancy
Through our policy and consultancy services we assist local authorities in a number of revenues and benefits areas, providing consultants who will help councils achieve best practice and improve performance.
Find out about all the training courses and workshops we provide in our training brochure.