Capita Software and Managed Services

Markets
- Local government
- Social housing
- Higher education
- Healthcare
- Other markets
- Shared Services Video
- Customer support
Solutions
- Lists
- About our solutions
- Online citizen services
  - Your complete service partner
  - Online is here to stay
  - Key benefits of self-service
  - Solutions to achieve channel shift
  - A ready-made marketing toolkit
  - Flexible pricing options
  - Citizen online services savings calculator
  - Citizen online services events
  - Contact us to find out more
- Smartphone apps
  - Apps - Making life easier for everybody
  - What is an app?
  - Engage - What is it and how does it work?
  - The benefits of the Engage app
  - Engage - A mobile app to shout about
  - Why choose Capita?
  - Engage resource library
  - We're here to help you
- Mobile and flexible working
  - What is Capita TotalMobile?
  - How does it work?
  - It's powerful
  - It's practical
  - It's proven
  - Resource library
  - Home working
  - Contact Capita TotalMobile
- Local welfare assistance
- Capita Housing
  - Business intelligence
  - Reporting solutions
  - Channel shift solutions for housing
  - Smartphone apps for social housing
  - Component Accounting
  - Front office
  - Housing needs
  - Mobile solutions for housing
  - Electronic document management solutions for social housing
  - Payment collection solutions
  - Property
  - Tenancy
  - Thinking Differently
  - Training
- OPENHousing
  - OPENHousing
  - Channel shift solutions for OPENHousing
  - Smartphone apps for social housing
  - OPENAccess
  - OPENContractor
  - OPENFinancials
  - Electronic document management for social housing
  - Payment collection solutions
  - Thinking differently
- Care and support
  - Commissioners
  - Providers
  - Reaching Out Survey 2012
  - Care and Support Survey 2012
  - Care and Support Survey 2011
- Shared services
  - Why shared services?
  - Why now?
  - Why bother?
  - Why not?
  - Why Capita?
  - Why shared payment services?
- Payment collection solutions
  - The Capita difference
  - Everything you need
  - Chip & PIN payments
  - Online payments
  - Payments by telephone
  - Customer card security
- Electronic document management solutions
  - About Capita's document solutions
  - Document solutions for financial services
  - Document solutions for further education
  - Document solutions for social housing providers
  - Swordfish
  - Swordfish Invoice Manager
  - Contact Capita's document solutions
- Revenues and Benefits
  - Council Tax Support
  - Council Tax solutions
  - Mobile solutions for revenues
  - Housing & Council Tax Benefits solutions
  - Mobile solutions for benefits
  - Business Rates solutions
  - Revenues and Benefits self-service
  - Training
- Libraries
  - About our library management software
  - Library management system
  - Back office efficiencies
  - User experience
  - Additions Partners
  - Panlibus
  - Libraries customer support
- Income collection in health
  - Five reasons to implement an income collection solution
  - Customer present payment options
  - Telephone payments
  - Internet payments
- Front office solutions
  - Capita CRM
  - Integration portal
- Integration solutions
- Voice risk analysis
- Customer Support
- Shared services technical white paper
- Shared services CEO white paper
- Shared services Means to An End white paper signup
- Income collection form page
- Channel Shift white paper download request
- Channel Shift white paper download confirmation
- Confirmation
- Shared Services - Customer List
- DolphinResearchSummary
- Capita Housing update
- OPENHousing update
- libraries-ediserials
- Payment solutions - contact us
- CapitaTotalMobile
- payment_management
- Housing
- Download the Reaching Out 2012 Survey resutls
- libraries-paymentsinlibraries
- Capita TotalMobile videos
- Capita TotalMobile video: social housing repairs and maintenance perspective
- Capita TotalMobile video: an adult social care and supported housing perspective
- Panlibus
- Libraries Soprano trial
- Payments_BrunelVideo_redirect
- Capita housing contact us confirmation
Partnerships & outsourcing
- About our partnerships
- Revenues and benefits
- Local welfare assistance
- Customer services and channel shift
  - Customer service
  - Channel shift
- On-demand resilience
- Business support
- Tackling fraud
  - Single person discount fraud
  - Tenancy verification
- Financial services
- Training, policy and systems consultancy
- Customer service
Technical services
- Prepared
- Responsive
- Compliant
- Customer Support
- Lists
Case studies
- CSS Case Studies
- LGS Case Studies
- Libraries Leicestershire Library Service
- Libraries Leicestershire Library Service Process Review
- Libraries Swansea Metropolitian University
- Libraries University of Plymouth
- Libraries Manchester Metropolitan University
- Northumberland County Council
- Libraries Finance Integration Leicestershire
- Revenues & Benefits case studies
- Social Housing case studies
- Payment Management case studies
- Mobile & flexible working case studies
- Online services case studies
- Libraries case studies
- Shared services case studies
- Supporting People case studies
- Implementing online payments at Home Group
- The Hive Project
- BoostingcashflowattheLeedsTeachingHospitalsNHSTrust_Competition
- North_Devon_CapitaInSight
- All case studies
- Revenues & Benefits
- Social Housing
- Payment Management
- Mobile & flexible working
- Online services
- Libraries
- Shared Services
- Supporting People
- Electronic document management
- Higher education
- Local government
- Health
- Partnerships & outsourcing
- SPD at the London Borough of Bexley
- Sheffield partnership transition
- Resilience at The London Borough of Southwark
- Capita and the Derbyshire Transformational Partnership
- South Oxfordshire and Vale of White Horse
News and events
- Lists
- News
- Events
- Event Reviews
  - The review - Capita's Housing Conference 2012
  - The review - Capita's Housing Conference 2011
  - Capita Housing Conference 2010 - Event Review
  - Capita Housing Conference 2010 - Video Review
- Webinars
- Twitter
- Cheshire West and Chester Council excel at Local Government IT Excellence Awards 2009
- Greater collaboration will help beat recession say social housing providers
- Community Care Providers Scotland to pilot Capita Support
- Capita Software Services strengthens its housing business
- We are No. 1
- Capita Software Services working with authorities across the UK
- Capita achieves another landmark in security standards
- Hart District Council cuts costs and improves efficiency
- Capita awarded revenues contract extension by Lambeth
- Sheffield welcomed onboard
- SolutionsFrameworkAgreement
- Stu news test
- Capita helps Denbighshire speed up
- Capita LGS and Charnwood partnership
- CAPITA TO MANAGE AND MOBILISE SWAN HOUSING SUPPORT SERVICES
- Independently working together
- CAPITA BENEFITS CORNWALL COUNCIL
- Bigger Better and Stronger Solutions
- Why we are: Bigger, Better, Stronger
- OPENHousing provides IT Synergy!
- Congratulations to Sandwell Homes and Wrekin Housing Trust!
- NEW! Subscribe to the OPENSystems Blogsites
- OH Customer Congratulated by No. 10
- Newark & Sherwood Homes joins IBS OPENSystems to Enhance Service Delivery
- OPENHousing boosts Service Delivery for Parkway Green
- Subscribe to our NEW e-Newsletter!
- OPENContractor - New Business!
- Hart District Council wins IESE Award – Making Changes
- Accreditation success for Swindon again
- CAPITA SOFTWARE SERVICES LAUNCHES REFRESHING APPROACH TO MOBILE WORKING
- Capita Support wins software contract with Darlington BC
- Capita wins 3 year contract from Darlington Council
- Hig-tech solution for homelessness
- Darlington Borough Council Chooses Capita Software For Its Housing Support Services
- Sheffield CSE accreditation
- Southampton City Council short listed for sought-after CIPS Procurement Award
- Capita Customer Housing Conference
- SponsorsandExhibitors
- CONFERENCE DELEGATES HIGHLIGHT CONCERNS AND POSSIBLE SOLUTIONS FOR CONTINUED HOUSING SUPPORT
- £1M in savings for the citizens realised by Capita and Westwey Partnership
- Capita responds to the Pakistan Floods Appeal
- Leicester City Council increases efficiency
- Workload goes up, time it takes comes down
- Capita Software and Managed Services -
- Best in the south west
- CAPITA AWARDED TOP TEN PLACE IN CARBON DISCLOSURE LEADERSHIP INDEX FOR FTSE 350 COMPANIES
- Capita LGS appoints new Sales Director
- CIH Annual Conference and Exhibition
- CIPFA Annual Conference
- IRRV Annual Conference and Exhibition
- CAPITA DELIVERS ENHANCED SERVICES TO WELSH SOCIAL HOUSING PROVIDER
- Capita partners with IDOX to offer document management solutions to local authorities
- Another pass from the PCI Security Standards Council
- Capita LGS tenancy review pres release
- CAPITA ACQUIRES TALIS INFORMATION LIMITED
- CAPITA COMPLETES 10 REVENUES & BENEFITS MIGRATIONS
- Birmingham press
- Capita awarded Shared Services contract by Compass Point
- NHF Housing Care and Support Conference and Exhibition
- MOBex Exhibition
- MOBex Exhibition London
- CAPITA CELEBRATES THREE NEW SUPPORT CONTRACTS
- Manchester Trust gives staff and patients a better payment choice
- Capita's Transforming Healthcare through Mobile and Wireless Technologies Conference
- Shared services whitepaper launches at CIPFA Conference
- Capita selected to support Barnsley's library service
- Capita to help streamline Melin Homes operations
- Kent Connects Technology Exhibition and Conference
- Capita's Shared Services Conference
- HFMA South West Annual Conference
- Contact Conference 2011
- HITEX Roadshow Wigan
- HITEX Roadshow Cardiff
- HITEX Roadshow London
- HITEX Roadshow Derby
- HFMA Annual Conference
- Capita Housing Conference 2011 Sponsors and Exhibitors
- Capita selected as supplier for local government software application solutions framework
- Capita's mobile working briefing sessions
- Mobile working briefing sessions booking form
- CHERWELL BENEFITS PROCESSING TIME HALVED SINCE LAST YEAR
- LEWISHAM RESELECTS CAPITA FOR SYSTEMS SUPPORT SERVICES CONTRACT
- CAPITA AWARDED SHARED SERVICES CONTRACT BY MID KENT IMPROVEMENT PARTNERSHIP
- Capita to deliver and support shared payments service across six Staffordshire councils
- Shared services: the time to start was yesterday
- Mobile working roadshows - programme
- Capita Housing Webinars
- Radojka Miljevic speaker interview - Housing Conference 2011
- Leigh Smyth speaker interview - Housing Conference 2011
- Hilary Bartle speaker interview - Housing Conference 2011
- Housing professionals interview one - Housing Conference 2011
- Housing professionals interview two - Housing Conference 2011
- Housing professionals interview three - Housing Conference 2011
- Wayne Hemingway speaker interview - Housing Conference 2011
- Libraries - Improve user services and automate library workflows
- Libraries - Prism User Day
- Not the end of Social Housing, but change provides opportunity
- NHF IT in Housing Conference and Exhibition
- Libraries - Event - Confirmation page
- CIH Lettings and Homelessness Conference and Exhibition
- Housing Services - A Look Into the Future
- IRRV Scottish Benefits Conference
- Senior buy-in, sense of ownershipand communication key to shared service success
- University of central Lancashire library takes stock with Capita to enhance student experience
- Mobile working roadshows presentations
- libraries-worcestersharedserivce
- Capita's shared services technical-focused whitepaper
- Libraries Enhancing your self-service offering with Bridge
- Capita's Housing Conference 2012
- Capita's Housing Conference 2012
- Capita's Housing Conference 2012 booking form
- NHMF Maintenance Conference and Exhibition
- HFMA Yorkshire and Humber Annual Conference
- Capita Conferences Channel Shift in the Public Sector
- NHF Housing Finance Conference and Exhibition
- HITEX Scotland
- CAPITA PREDICTS SHARED SERVICES LANDSCAPE FOR 2012
- Libraries - Prism User Day
- IRRV Benefits Conference 2012
- Sponsor of the MJ awards 2012
- HFMA South Central Annual Finance Event
- The Capita Blog - Local Government Matters
- INMOTION 2012
- Libraries - Chorus Event
- channelshiftwebinar
- Capita gains approved supplier status from Government Procurement Services for G-Cloud framework
- A new model for council website development - Socitm report released
- Vale of Glamorgan Council puts citizens' online finances in order
- Derbyshire SPD case study
- Swordfish Customer Forum
- Swordfish Customer Forum booking confirmation
- ABS Account Manager of the Year Award
- CIH Housing 2012
- NHF Housing Care and Support Conference and Exhibition
- Capita’s exclusive executive briefing
- Capita and Swindon, four years on
- Capita Tenancy Verification service launched
- Capita's South Coast Framework
- Neighbouring Oxfordshire councils extend Capita shared services
- London Borough of Lambeth new partnership
- London Borough of Brent signs £15 million contract
- Bexley contract extension
- Reaching out survey 2012
- Capita's Housing Conference 2012 Sponsors and Exhibitors
- Capita's Housing Conference 2012 Speakers
- TPASConference2012
- Mobile Local Government Event
- Libraries Introducing Chorus - LMS as a Service
- Libraries Executive Briefing Scotland
- Richmond fellowship awards Capita 7 year software contract to enhance its care and support services
- Capita’s executive briefing: ‘Delivering a great student experience’
- libraries HE exec briefing booking page
- The new EU website Cookie Law
- Housing Conference 2012 Mobile App
- IRRV Scotland Annual Conference 2012
- Capita HE student experience white paper release
- HE white paper download request
- What every university librarian needs to know about enhancing the student experience white paper
- Wakefield and District Housing goes totally mobile with Capita
- libraries exec briefing booking page
- Capita executive briefing: 'Protecting library services'
- Capita partners with EBSCO Publishing to enhance Library Resource Discovery
- HITex Roadshows 2012
- Celebrating your success
- Capita Conferences Channel Shift in the Public Sector
- NHF IT in Housing Conference and Exhibition 2012
- HFMA Annual Conference 2012
- Central Lancashire Library rated 87% for user satisfaction, according to National Student Survey
- Capita's Housing Conference 2012 - Interview with Dr James Bellini
- Capita's Housing Conference 2012 - Interview with Mark Easton
- Capita's Housing Conference 2012 - Interview with Radojka Miljevic
- Capita's Housing Conference 2012 - Interview with Mark Henderson
- Capita's Housing Conference 2012 - Interview with David Solomons
- Capita's Housing Conference 2012 - Interview with Roger Birkinshaw
- Socitm 2012
- IRRV Scottish Benefits Conference 2012
- Capita connects Luton Borough Council to customers
- Capita's Additions Partner Open Day
- libraries exec briefing booking page
- Capita wins award for commitment to Southampton City College
- Gofal press release
- HFMA Yorkshire & Humber Branch Conference 2013
- Multi Channel Customer Contact Strategies and Channel Shift in the Public Sector
- Channel Shift in the Scottish Public Sector Conference 2013
- NHF Finance Conference 2013
- IRRV Benefits Conference and Exhibition 2013
- OPENHousing Version 12 launch event
- The Edge Conference
- CILIP LMS Supplier Showcase
- CILIP LMS Supplier Autumn Showcase
- Umbrella 2013
- SCONUL Summer Conference
- The art of the possible: Socitm 2012
- InMotion 2013 Conference
- 4 out of 5 HE institutions Embracing Mobile Technology to Improve Student Experience
- Capita's Annual Housing Conference 2013
- CILIPS Conference Dundee
- Helena Goes Totally Mobile With Capita
- Multi Channel Customer Contact Strategies & Channel Shift in the Public Sector - London
- Multi Channel Customer Contact Strategies & Channel Shift in the Public Sector - Glasgow
- UCISA 2013 Conference and Exhibition
- Protecting Library Services white paper release
- What every university librarian needs to know about enhancing the student experience white paper
- Protecting Library Services white paper download request
- Reinvention and innovation will protect public library services says Capita
- Society of Chief Librarians Seminar 2013
- Technology in Social Housing
- CIH Housing 2013 Conference and Exhibition
- IRRV Annual Conference and Exhibition 2013
- Building Perfect Council Websites 2013
- Soprano Product Launch
- Soprano product launch booking page
- Corporate, not citizen priorities could mar progress with channel shift
- Housing conference 2013 confirmation page
- Capita's Housing Conference 2013 booking form
- Capita Housing Conference 2013_Sponsorship and exhibitor options
- Efficient admin can relieve the burden
- Capita launches the next generation web-based library management system
- Mendip District Council strengthens its strategic partnership with Capita
- CIPFA annual conference 2013
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