Capita's Advantage Impact has been named a finalist in the European IT & Software Excellence Awards in the category of 'Connected / Mobility Solution of the Year 2017'.
David Pugh, MainStay manager, Liverpool YMCA, said:
“We wanted to put a stop to multiple assessments and we knew that an IT system that all partnership agencies could access would greatly improve our service.
We knew what we wanted was quite complex, and Capita’s Advantage Impact fitted the bill. It offered us a single assessment point so that all accommodation providers and related support teams could add in or access relevant information. Capita worked with us to explore how we could adapt the gateway to do what we wanted it to.
Having all the data in one place, we soon realised we were helping around three times more people than we thought. Having data to back this up has been instrumental in postponing some of the cuts we face.
Our results have been tremendous. We are now able to prevent more people from sleeping rough.”