Capita's Housing Conference 2017

11 October 2017 Mercure Manchester Piccadilly Hotel Portland St Manchester M1 4PH Add to Calendar 11/10/2017 18:00:00 12/10/2017 18:00:00 35 Capita's Housing Conference 2017

Make sure you are at the front of the queue for this year's housing conference.



Capita’s Housing Conference 2017
11 - 12 October
Mercure Manchester Piccadilly Hotel

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What's on the agenda at this year's conference?

Our conference agenda* is now finalised and features a host of entertaining and inspiring sessions. Anthony Lilley OBE, will share his tech expertise, followed by a series of engaging and thought-provoking speaker sessions. The opening night will also feature a performance from 'The new poster-boy for British comedy magic', Pete Firman.

The format of our conference means you can choose which sessions are most important to your organisation, getting the most out of the conference, while networking with other stakeholders and Capita staff.

 Agenda - 11 October
 17:00 - 19:00 - The conference will commence in the early evening with a drinks reception, followed by a
 three-course dinner in the lavishly decorated banqueting hall.
 19:00 - 21:00 - Dinner
 21:00 - 21:30 - A comic performance of magic will ensue, conducted by Pete Firman.
 21:30 - 00:00 - To end the evening there is a disco so don't forget to bring your dancing shoes
 Agenda - 12 October

  09:00 - Registration 
  10:00 - Welcome and outline for the day
  10:10 - Keynote speech: Anthony Lilley OBE, technology expert
  11:00 - Refreshments 
  11:30 - Innovation and Emerging Technologies, Stewart Davison
  12:30 - Pay360 by Capita, James Pickering
  12:40 - Lunch 
  13:45 - Breakout sessions 
  14:30 - Breakout sessions
  15:15 - Business update from the housing team 
  15:45 - Conference close

  Breakout sessions 13:45-14:30:
  - Building Information Modelling
  - Customer engagement – digital solutions to engage with your customers
  - Private Works – A sneak preview of the new module which support the expansion of providing support and repairs
    services to non-tenants
  - GDPR: The essential guide for housing providers, Bevan Brittan LLP

 Breakout sessions 14:30-15:15:
  - Business Intelligence Arrears Profiler Plus session. An evolution of the story from last year - a review of findings
    following Cartrefi Conwy's go-live in the summer
  - Compliance ‘How Capita can help you comply with GDPR regulation: the tools and support you need’
  - Leveraging technology innovation to deliver on the promise of digital transformation in social housing,
Progress Software 
  - Introducing people-powered placemaking, Spacehive 
  - Mobile Savings and Productivity, Totalmobile
 *Agenda may still be subject to change

We're proud to announce Anthony Lilley OBE will be providing a keynote speech at this year's conference!

Having worked on diverse projects including interactive TV for the BBC, games for PlayStation, events for the Royal Opera House, and with companies including Camelot, Google and Procter and Gamble, Anthony has a unique view on technological disruption in a variety of industries. However he advises caution in assuming all problems can be solved with data and technology and provides a pragmatic look at how things might change.

 Find out more about Anthony Lilley OBE

Pete Firman confirmed as evening entertainment at this year’s Housing Conference

We’re pleased to announce Pete Firman, magician and comedian, will be joining this year’s Housing Conference as our after dinner entertainment.

About Pete Firman

Pete is recognised as the UK’s leading comedian/magician. His skill for fusing magic and comedy has made him one of the most in demand magicians working on British television. His portfolio includes appearances on BBC1’s prime-time Saturday night programme ‘The Magicians’, ITV1’s ‘The Next Great Magician’, ‘Derren Brown’s 3D Magic Spectacular’ (Channel 4) and ‘The Secret World of Magic’ (Sky One), among many others. Pete is kicking off his UK tour in June this year and has also performed 10 years in a row at the ‘Edinburgh Comedy Festival’

Find out more about Pete here


In the press

‘He is the funniest and by far the most accomplished performer on the New Magic scene…funnier than most comedians and more magical than Dumbledore on a good day. This guy is a complete star’


‘The new poster-boy for British comedy magic’

‘A gob-smackingly talented magician….equally good at stand-up and boasts immaculate timing’

With Pete confirmed, day 1 of the conference really will kick off with a bang, with a prosecco drinks reception, three course dinner and dancing into the night, all followed by a packed agenda on day 2. 

This year’s conference is definitely not to be missed!
Book your place today


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Interested in sponsoring the conference or exhibiting at it?

Find out more about sponsoring and exhibiting

Who is exhibiting and sponsoring at this year’s conference?