This roundtable workshop focuses on AI in local government. What does this mean for the sector? How are examples already being used? What are the tangible benefits available?
10:30 - 14:30
Capita, 65 Gresham St, London, EC2V 7NQ
This interactive session, hosted by Capita’s Advantage Digital team, will spotlight chatbots and headless interfaces: what is meant by these terms and what kinds of solutions do they encompass?
Specifically looking at the public sector, the session will explore the potential this innovative technology offers organisations in transforming customer services and supporting digital initiatives via real examples and working projects, giving fuel for discussion and tangible food for thought for all attendees.
This session will offer practical advice on what to consider when looking at chatbot and headless interface solutions, discussion around how to approach and best support the user journey, and will seek to discuss attendees’ experiences, ideas or aims of these new technologies and how they can best be applied within public sector organisations.
Find out more about Advantage Digital's work with chatbots and headless interfaces: contact the team today
This event is part of Digital Leaders Week
19-23 June 2017
A great week of nationwide events to celebrate, share and inspire the leadership of digital transformation.
Find out more via Digital Leaders' website or follow @digileaders