Capita Housing Conference 2009
Thank you to all our customers who attended. It was a fabulous inaugural event, covering some contentious issues and inspiring many. Keep a look out here for videos of speakers, interviews with delegates, a full review and photos from the Conference and gala dinner.
Digital inclusion: the gateway for social housing through a recession?
Explore how technology can improve tenants’ services and free up your resources in these challenging times. We’ve got a line-up of speakers you’ll want to hear including Professor Germaine Greer, software exhibitors from the housing sector and, of course, your friendly Capita Housing staff will be on hand to discuss any requirements you may have.
Wednesday 1 July – Conference
Thursday 2 July – User Group
At the Holiday Inn, Stratford-upon-Avon
Conference programme* 1 July
| 09:00 - 10:00 | Registration, exhibition and networking |
| 10:00 - 10:15 | Welcome and introduction from Roger Birkinshaw, Associate Director, Capita |
| 10:15 - 11:00 | Keynote speech: Social Housing Professor Germaine Greer |
| 11:00 - 11:30 | Refreshments and exhibition |
| 11:30 - 12:15 | Session one: SMS - Holding a Digital Conversation with Your Tenants, Malcolm Wilson, Resources Director at RCT Homes |
| 12:15 - 13:00 | Session two: The Role of IT at Successful Housing Organisations George Grant, Housing Technology magazine |
| 13:00 - 14:00 | Lunch, exhibition and networking |
| 14:00 - 15:00 | Session three: Digital Inclusion: A Solihull Success Story Chris Deery, Head of ITC at Solihull Community Housing |
| 15:00 - 15:30 | Refreshments and exhibition |
| 15:30 - 16:30 | Keynote speech: Improved Performance - a SMART Approach to Tackling the Recession, Professor John Beckford, Visiting Professor at Loughborough University |
| 16:30 - 16:45 | Closing remarks from Roger Birkinshaw |
| 16:45 - 17:30 | Refreshments and networking |
| 19:00 | Drinks reception |
| 20:00 - 23:00 | Gala dinner and casino night, with your chance to win a bottle of champagne |
User Group programme** 2 July
| 10:30 - 12:30 | Focus Group 1 and Focus Group 2 (running simultaneously) |
| 12:30 - 13:30 | Lunch and networking opportunities |
| 13:30 - 16:00 | Main User Group |
| 16:00 | Close |
For further information on the Capita Housing Conference and User Group, call 01225 773006 or email events.lgsh@capita.co.uk
Click here to read more about the speakers
See our latest emailer about Capita’s online services solutions here
* Programme subject to change
** User Group to subscribed customers only
