Case Studies

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Transforming repairs services in Kensington and Chelsea

28 June 2016

Seeking to bring property repairs in-house and improve customer services, The Royal Borough of Kensington and Chelsea TMO turned to Capita's OPENContractor and Capita TotalMobile solutions to improve efficiencies and boost customer satisfaction.

Supporting a community on their doorstep with Capita’s mobile working solution

01 February 2016

With 31,000 properties to manage, Wakefield and District Housing (WDH) needed an effective mobile workforce to deliver outstanding service to customers. Find out how implementing Capita TotalMobile has enabled them to achieve this.

Suffolk Coastal District Council QA

02 December 2015

Benefiting from qaulity assurance at Suffolk Coastal District Council.

Mobile working at South Staffordshire Council

01 July 2015

Watch Tracey Richards, Revenues and Benefits Manager, as she discusses implementing mobile working at the council and the benefits achieved.

Solihull Community Housing case study

30 May 2015

Discover how Solihull Community Housing has implemented mobile working to improve their customer services

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