Shared finance services

30 September 2015

Counting the savings of shared finance services

The challenge

At a time when local authorities are being asked to do more for less, South Oxfordshire and Vale of White Horse District Councils were looking for new ways to future-proof the efficiency of their finance services through lower costs, more automated processes and streamlined operations while providing greater resilience.

The solution

In a shared service partnership with Capita, South Oxfordshire and Vale of White Horse District Councils became some of the first local authorities to adopt joint working. Underpinned by a dynamic, state-of-the-art finance system, invoices can now be automatically processed, rigorous debt recovery processes have been introduced and expensive payment methods have been replaced with modern and highly secure BACs payment.

The benefits

Since its formation in 2006, the shared service has generated over £1 million worth of savings through re-engineering and streamlining its business processes. The fully-automated joint finance department has resulted in improved visibility, better audit trails, and the rate in which invoices are processed is now at a record high.

"Capita acted as a real catalyst for change across both Councils and opened our eyes to the broader possibilities and benefits of joint working. There are a number of services that are now significantly better than when we started the partnership."
David Buckle, Chief Executive of South Oxfordshire and Vale of White Horse District Councils.

Read the full case study