Case Studies

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North West Leicestershire District Council

31 October 2014

Watch this video to learn just some of the reasons why North West Leicestershire District Council decided to move from their previous supplier to Capita's Payment Management solutions.

Northumberland County Council

20 October 2014

Providing a range of convenient and highly secure payment options to the citizens of Northumberland County Council, an area formerly served by six district councils and the original county council.

Shared Services - South Worcestershire

08 October 2014

Watch this video to find out how Capita Software Services worked successfully in close partnership with the South Worcestershire Shared Service to help them provide a combined service to the residents and businesses in the area.

WestWey improving claim processing

06 October 2014

In early 2014 as part of the digital strategy to offer more online services, using Capita’s Connect, WestWey made the decision to offer an online benefits claim form (eClaim), and change in circumstances form (eCiC).