Capita's LLPG solution at Newport City Council

17 November 2014

Capita's LLPG solution at Newport City Council case study

A collaborative pilot project, facilitated by Welsh Government and led by Newport City Council, is improving the management of addresses by using Capita's Local Land and Property Gazetteer (LLPG) software to create linkages between electoral registration, revenues and benefits and other core systems. The solution has delivered significant additional revenue by making the address linkage process across multiple systems more efficient, reducing errors and detecting potential avoidance and fraud.

"To date, £430,000 of additional revenue has been recorded through the application of Capita's LLPG software. Projected benefits are likely to exceed £800,000 across Wales when other Welsh Unitary Authorities, over 50% of which have already begun similar schemes, progress their implementation further."

Shaun Powell, Corporate Spatial Data Manager, Newport City Council

Key benefits of Capita's LLPG solution for Newport City Council

  • Increased annual billing revenue of over £62,000
  • Reduced errors through the use of corporate-wide Unique Property Reference Numbers
  • Efficient processing via improved system synchronisation, leading to faster debt collection and reduced duplication of effort between departments.

Click here to read Newport City Council's case study in full.