Using Capita InSight to improve housing solutions at North Devon Council

06 June 2016

"Capita InSight is helping drive our organisation to be more effective"

North Devon Council needed a simple and reliable way to analyse and report on its case management and housing options information. Capita InSight brings this data together enabling the authority to fulfil its reporting needs, improve decision making and empower managers.

Key benefits of Capita InSight for North Devon District Council

  • Empowers key managers and other operational staff to run reports when timely and convenient for them
  • Enables the fast generation of reports, including the P1E which now takes half the time
  • It helps to provide evidence needed to secure government funding
  • Improves the efficient distribution of workload among staff based on priority, helping to maintain service standards.

"Overall, we are very pleased with our choice of Capita InSight. It offers exceptional value for a complex product that is driving forward the effectiveness and efficiency of our organisation."
Richard Fowler, the environmental health & housing administration manager at North Devon Council.


Click here to read the North Devon Council InSight case study in full

Further information