2012 saw the team at North Devon Council favouring Capita InSight as their reporting solution of choice, following a review of solutions available to analyse the performance of services it delivered to the community.
North Devon Council needed a simple and reliable way to analyse and report on its case management and housing options information. Capita InSight brings this data together enabling the authority to fulfil its reporting needs, improve decision making and empower managers.
"Overall, we are very pleased with our choice of Capita InSight. It offers exceptional value for a complex product that is driving forward the effectiveness and efficiency of our organisation."
Richard Fowler, the environmental health & housing administration manager at North Devon Council.
Click here to read the North Devon Council InSight case study in full