Case Studies

Filter your case study results

Transforming repairs services in Kensington and Chelsea

28 June 2016

Seeking to bring property repairs in-house and improve customer services, The Royal Borough of Kensington and Chelsea TMO turned to Capita's OPENContractor and Capita TotalMobile solutions to improve efficiencies and boost customer satisfaction.

Watford and Three Rivers shared services

27 June 2016

See how Watford Borough Council and Three Rivers District Council are using a shared service from Capita for payment collection and income management.

Worthing & Adur: shared service payments

16 June 2016

Taking payments using Capita's shared service solution

Using Capita InSight to improve housing solutions at North Devon Council

06 June 2016

2012 saw the team at North Devon Council favouring Capita InSight as their reporting solution of choice, following a review of solutions available to analyse the performance of services it delivered to the community.