Watch Stuart Dawson, Revenues and Benefits Manager,'s customer video as he talks about delivering customer self-service with Capita
Watch the video below to hear from Stuart Dawson, Revenues and Benefits Manager, as he discusses his experience of delivering self-service revenues and benefits services across South and West Dorset, facilitated by Capita’s software solutions.
"We've been able to achieve efficiencies and deliver service improvements by using the Capita products."
"With Capita's Risk Based Verification and Online Claim Form solutions, we are expecting claims to be dealt with in 2-3 days. Previously new claims took an average of 21-22 days."