Delivering self-service revenues and benefits services across South and West Dorset


19 June 2015

A customer video

Watch the video below to hear from Stuart Dawson, Revenues and Benefits Manager, as he discusses his experience of delivering self-service revenues and benefits services across South and West Dorset, facilitated by Capita’s software solutions.

"We've been able to achieve efficiencies and deliver service improvements by using the Capita products."

"With Capita's Risk Based Verification and Online Claim Form solutions, we are expecting claims to be dealt with in 2-3 days. Previously new claims took an average of 21-22 days."

 

Further information