Case Studies

Filter your case study results

ATLAS Automation helps Fenland DC improve CiC processing time

31 July 2014

To overcome backlogs in benefit changes in circumstances, Fenland implemented a range of measures to help provide efficiencies, including Capita's ATLAS Automation software.

Achieving self-service for the residents of Luton

28 July 2014

Luton Borough Council's customer service strategy focuses on self-service channels for residents and improving customer satisfaction. By implementing Capita's Connect solution, the council has achieved both while freeing up valuable staff resource.

Achieving annual savings of £700,000 at East Riding of Yorkshire Council

25 July 2014

See how East Riding of Yorkshire Council are now achieving £700,000 per year in savings - via mobile and agile working, improving their planning and increasing the productivity of their repairs management - through their partnership with Capita.

Better tenant services at Cornwall Council

09 July 2014

Cornwall Council work with Capita to standardise their services for tenants.

Anglia Revenues and Benefits Partnership creates a unique venture

04 July 2014

For many small local authorities, to realise the economies of scale would be an advantage, but few are in a position to take that step.