Magna Housing, a housing provider based in the Dorset area, manages in excess of 5000 general needs properties with a well established care and support arm.
During 2008 and 2009, Magna Housing had the key driver to reduce their large paper document storage footprint. The weight of the paper storage was a serious consideration when the social housing provider was looking to refurbish and move offices.
During a competitive tender process, the deciding factor for Magna Housing Group when selecting the solution was Capita’s willingness to engage on a pilot basis as well as enter into partnership with Magna Housing adhering to a fixed price contract, which included an element of secure scanning bureau services to ensure the files were accurately recorded and stored in the new EDM system.
All parties agree that the implementation of the Swordfish electronic document management (EDM) solution has been a huge success, with benefits quickly being realised by Magna Housing as well as by their service users and customers.
Find out more about Capita's electronic document solutions