Streamlining reporting at Bron Afon

31 December 2015

The team at Bron Afon Community Housing was becoming increasingly frustrated with the business intelligence tool it used for reporting on maintenance and improvement work to its housing stock. So when Capita suggested replacing it with Advantage Intelligence (formerly Capita InSight), Bron Afon was keen to make the change.

"We now have a single reporting tool encompassing a number of different systems that will be key to enabling more informed decision making across the organisation."
Howard Dyer
Applications and Systems Analyst
Bron Afon Community Housing
"The information can be presented in a graphical way making it much easier to comprehend. We need to present our reports at director level and even to the Welsh government when it comes to meeting gas appliance maintenance regulations, for example, so having easy to read reports where you can be confident that the data is accurate is essential."

Key benefits of Advantage Intelligence to Bron Afon Community Housing:

  • Reports can be run across more databases, so there's no longer any need to manually create Excel documents
  • All support staff can use the same system, rather than being specialist in different ones
  • Information is presented in a graphical format allowing for easier analysis
  • Capita InSight provides a secure dashboard allowing different levels of access.

Click here to view the full Bron Afon case study


Further information