Case Studies

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Maidstone Borough Council

25 August 2015

Working together to get claims right first time.

Reducing single person discount fraud across East Sussex

25 August 2015

Against a backdrop of austerity, local authorities within East Sussex County Council wanted a more effective way to identify and tackle the number of residents making fraudulent claims for single person discount across the region without placing any additional pressure on existing resources.

Weymouth & Portland and West Dorset councils – a shared service

20 August 2015

Working closely with Capita to implement a shared service payments solution, the neighbouring local authorities of Weymouth & Portland Borough Council and West Dorset District Council can now offer their citizens a range of convenient and highly secure payment options.

Redesigning administrative services at West Sussex County Council

15 August 2015

Re-shaping the back office to reduce costs and enhance service delivery

Radian turns to Capita's technology

10 August 2015

Improving customer services at Radian