Procurement at Southampton City Council

25 August 2014

The challenge

The objective set for Capita was to release £33 million in cashable savings, over the lifetime of the 10-year contract, to Southampton and to transform the Council’s existing procurement service into a modern,highly-skilled, agile and effi cient operation.

The solution

Capita has strengthened the Council’s procurement function by introducing additional resources and expertise, and by providing innovative and improved processes and practices enabling the delivery of an enhanced procurement service with robust capabilities that support the Council’s needs.

The results

In addition to achieving £17 million of its savings target within the fi rst three years, the procurement function has also undergone signifi cant transformation, moving from a reactive unit with little client engagement to a strategic and high-performing professional operation that works collaboratively with Council Directorates as an effective and
 integrated business partner.


Read the full case study.