Case Studies

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Targeted recovery with RISC at Lancaster City Council

27 April 2015

Improved tailoring of communications with more accurate payments avoid backlogs of work

Tackling SPD at the London Borough of Bexley

27 April 2015

Working together to review single person council tax discounts, delivering vital cost savings and eradicating fraud.

The Mendip Capita Strategic Partnership

27 April 2015

Working together to transform operations.

Achieving efficiencies through mobile visit management at Rochford District Council

15 April 2015

With Capita's Visit Manager, Rochford's field officers are able to plan and schedule visits effectively on their mobile devices, minimising wasted time and fuel on unnecessary travel, plus removing the need for any data re-keying back in the office. Read about their experience in this new case study.