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Peaks & Plains Housing Trust, who own and manage over 5,000 homes, were looking to augment the service they provide to customers whilst ensuring that the organisation was running as efficiently as possible. To achieve this, they embarked on making digital channel shift a reality across the Trust.
Excel Housing was looking to move away from paper files and to start using a system which would bring all their information together electronically
With so many people to support, the Wirral Churches was looking for a better way to manage their information.
Vale of Glamorgan Council needed to review 17,000 Single Person Discount cases annually. With Advantage Revenues and Benefits’ SPD verification service, this process has become an efficient and effective exercise.
Within just 12 months and the support of Advantage Impact, WDH moved from a totally paper-based process to a fully digital service, revolutionising their business in rapid timescales.